Business Office Specialist
Instructor: Yvette Dickenson
In the Business Office Specialist program, students learn the duties of being administrative assistants, secretaries and other related occupations. Students acquire skills which are essential to the office workplace. The first year course helps students obtain skills with formatting and processing documents; compiling, proofreading, editing and correcting documents; operating dictation/transcription equipment and computers, and utilizing Microsoft Office applications and communication software.
In the advanced courses, students learn how to receive, distribute and sort incoming mail; prepare outgoing mail; perform basic mathematical functions; operate office equipment; perform records management duties; communicate with others in person, in writing and by telephone, and perform receptionist duties. Students also receive instruction in business ethics, principles of business law, office procedures, public relations and accounting. During the advanced courses, students have the opportunity to earn certifications for Microsoft Office Specialist (MOS) and Microsoft Office Master.